WARNING: Counterfeit NCX Seat Post Products

SR SUNTOUR has learned that products falsely claiming to be made by SR SUNTOUR or displaying imitation SR SUNTOUR branding are currently being offered for sale in many areas around the world. In particular, unauthorized distributors and sellers are selling counterfeit SR SUNTOUR NCX seat posts. SR SUNTOUR is taking legal actions against the sellers it can identify. However, you should be aware of this development and only purchase authentic products from SR SUNTOUR or its authorized distributors/sales channels which can be located on SR SUNTOUR’s website:
https://www.srsuntour.com/home/

Counterfeit products fall short of SR SUNTOUR's quality standards and could possibly cause a customer's product to malfunction and result in serious safety issues. Be advised that SR SUNTOUR will not be responsible for any malfunction or damages that may occur as a result of the use of counterfeit products. Moreover, products purchased outside of SR SUNTOUR’s authorized sales channels are not warranted by SR SUNTOUR or supported in any way.

Purchasers should also be aware that SR SUNTOUR cannot implement measures such as investigations into the authenticity of products purchased from sources other than our authorized sales channels. If you have purchased a seat post labeled SR SUNTOUR NCX from a seller other than our authorized distributors, you may wish to contact our offices and/or distributors nearest you. Please see Annexes for the comparison between an original SR Suntour NCX seat post from fake NCX seat post.

SR SUNTOUR welcomes any information about the sellers of counterfeit items, so that we can rid the marketplace of dangerous imitations. If you have any information on such purchases, please feel free to contact us at SR Suntour offices or via our worldwide distributors near you:

We thank you in advance for your understanding and cooperation in this matter.